Quality Improvement

Surgical site infection prevention OR poster for colorectal surgery

The Wound Infection Group's Colorectal Surgery Checklist poster is a fixture in various Emory operating rooms. Future plans include revising the format for other types of surgery.

Led by Dr. Joe Sharma, Emory Surgery's vice chair of quality, patient safety and care innovation, our quality and safety program participates in various quality alliances and protocols, and oversees surgical quality teams representing our specialties and associated facilities that are charged with creating surgical service-specific quality metrics and checklists, defining areas needing improvement, and designing and enacting strategies to tackle any shortfalls.

Emory Surgery's quality and safety-centered resources, initiatives, and organizational memberships include the American College of Surgeons National Surgical Quality Improvement Program, Wound Infection Group, Vizient University HealthSystem Consortium, and Best Practices for Better Care.

American College of Surgeons National Surgical Quality Improvement Program

The American College of Surgeons National Surgical Quality Improvement Program (NSQIP) employs a prospective, peer reviewed database to quantify 30-day risk-adjusted surgical outcomes that encompass such variables as preoperative risk factors and postoperative mortality and morbidity, allowing comparison of outcomes among all hospitals in the program. Enrolled hospitals abstract case data into the database, the data is quantified, and the database generates comprehensive semiannual reports to the hospitals as well as real-time, continuously updated, online benchmarking reports. Participating programs can then monitor their quality improvement efforts and compare their surgical outcomes—on a blinded basis—with peer hospitals and national averages. Emory University Hospital (EUH) joined NSQIP in 2009, and is now one of more than 800 member hospitals. NSQIP is the central catalyst for most of EUH's patient safety and quality efforts.

Wound Infection Group

Dr. Sharma founded the Wound Infection Group (WIG) in January 2012 with the mission of reducing surgical site infection (SSIs) at Emory hospitals. SSIs are one of the more common healthcare-associated infections. The group includes general surgeons and acute care, surgical oncology, colorectal, vascular, plastics, and urology surgeons; anesthesiologists; infectious disease and infection control specialists; preoperative and floor nurses; coders; administrative coordinators; medical students; a CDC liaison; and residents.

WIG's agenda involves all aspects of patient care—from preoperative visits and perioperative counseling to intraoperative issues and post-op care, even to coordinating with facilities management to monitor and increase OR temperatures. WIG collects outcomes data, feeds it into the ACS NSQIP database, and extracts areas from the results that need improvement. By then implementing associated initiatives, WIG has lowered the incidence of surgical site infections at Emory hospitals.

Educating both the treated and those who treat has been key to WIG's success. Examples include its Colorectal Surgery Checklist for clinicians and their teams, an interactive PDF and printed poster that delineates the pre-operative, pre-incision, intra-operative, and closing stages that contribute to effective wound closure for colorectal surgery, and its "Come Clean: Stop Surgical Infections Before They Start" iPad app for patients. The app educates patients about wound care and how to reduce their risks for SSIs, and describes such measures as proper hygiene procedures, eliminating smoking, and controlling blood sugar prior to surgery.

Vizient University Health System Consortium

The Vizient University Health System Consortium is the largest and most comprehensive network of academic medical centers in the U.S. The program exists to advance the success and ongoing transformation of member organizations through discovery, knowledge sharing, learning, collaboration, and innovation with trusted peers and other industry leaders.

Vizient Inc. was founded in 2015 as the combination of VHA Inc., a national health care network of not-for-profit hospitals; University HealthSystem Consortium (UHC), an alliance of the nation's leading academic medical centers; and Novation, the health care contracting company they jointly owned. Emory originally joined UHC in 2006.

Best Practices for Better Care

In 2012, Emory Surgery's quality program joined Best Practices for Better Care (BPBC), a surgical safety collaborative and multi-year initiative of the UHC and the Association of American Medical Colleges. The BPBC's mission is to expand the use of evidence-based best practices in surgery through cooperation between UHC-member academic medical centers. BPBC's five primary commitment areas include teaching quality and patient safety to the next generation of doctors; ensuring safer surgery through use of surgical checklists; reducing infections from central lines using proven protocols; reducing hospital readmissions for high-risk patients; and researching, evaluating, and sharing new and improved practices.

Emory Surgery's quality program and over twenty other academic medical centers are collecting data and transmitting it to BPBC for tracking, trending, and reporting. Since the Department had already implemented a Surgical Safety Checklist at EUH, it used the rollout of the Surgical Safety Checklist at EUH Midtown as its first project for the BPBC. The initiative allowed Midtown's surgical process improvement teams to draw from the experience of physicians across the nation while also sharing Emory's innovations with other peer institutions.